Doctors Urgent Care accepts health plans from most insurance carriers. We are constantly adding new insurance carriers, so please call today to see if we are a network provider for your insurance.
Please take the time to review the information provided in this document as it may answer many of the questions that are commonly asked during and after your visits. We are here to help you. If you do not understand something, or are unsure of what is happening, please ask.
For our insured patients:
When you register to be seen, we use the information made available by your insurance company to advise you of your cost. We do require that co-pays, deductibles, and co-insurance be paid at the time of service.
Refund Policy for Insured Patients
We do our best to collect the proper amount of money at the time of your service. We utilize the tools and technology provided to us by your insurance company. We sometimes find that the information provided was not accurate or up to date. When this happens we will provide you a refund automatically. You should receive a document commonly called an Explanation of Benefits (EOB) from your insurance company several weeks before we do. Please review these when they arrive in the mail. If you are due a refund, we gladly issue a refund without your having to contact us.
For our Cash or Private Pay Patients
Our prices reflect a significant discount. Our Physicians treat you with the same respect and dignity as insured patients. Our pricing discounts are set up so that you do not pay for the cost of having to deal with an insurance company. You always have the opportunity, and are strongly encouraged to inquire as to the cost of services and tests ordered on your behalf. We feel that an educated consumer is the best kind.